Terms and Conditions

1. Agreement to Terms

By accessing or using the MellaPay money transfer service ("Service"), you agree to be bound by these Terms and Conditions. MellaPay LLC ("MellaPay", "we", "us", or "our") is a licensed money transmitter registered with the Financial Crimes Enforcement Network (FinCEN) under NMLS ID #2590728.

If you do not agree to these terms, you may not use our Service. We reserve the right to modify these terms at any time with notice to users.

2. Eligibility Requirements

• •You must be at least 18 years of age
• •You must be a legal resident of the United States or an approved country
• •You must provide accurate identity verification documents (government-issued ID, proof of address)
• •You must not be on any government sanctions list (OFAC, SDN)
• •You must have a valid email address and phone number

3. Money Transfer Services

Transfer Limits: Individual transactions are limited to $10 - $10,000 USD. Daily limits of $10,000 and monthly limits of $50,000 apply unless approved for higher limits.

Fees: Our transparent fee structure is 3% + $0.50 per transaction. No hidden fees. Exchange rates are provided by Berhan Bank Ethiopia with a +14 ETB bonus per dollar.

Delivery Times: Most transfers to Ethiopian bank accounts are completed within minutes. Cash pickup may take 1-24 hours depending on location.

Cancellation: Transfers may be cancelled before they are processed. Once funds are delivered, transfers cannot be reversed.

4. User Responsibilities

• •Provide accurate and truthful information at all times
• •Verify recipient details before submitting transfers
• •Maintain the security of your account credentials
• •Not use the Service for illegal activities, money laundering, or terrorist financing
• •Report any unauthorized access to your account immediately

5. Compliance & Regulations

MellaPay LLC is licensed as a Money Transmitter in accordance with applicable state and federal laws. We are registered with FinCEN and comply with:

• •Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) requirements
• •Office of Foreign Assets Control (OFAC) sanctions compliance
• •Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements
• •PCI DSS Level 1 security standards for payment processing

6. Limitation of Liability

MellaPay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our Service. Our maximum liability is limited to the amount of the transaction in question. We are not responsible for delays caused by banking systems, network outages, or force majeure events.

7. Contact Information