Secure Money Transfer Verification
At MellaPay, the security of our customers, beneficiaries, and financial transactions is our highest priority. To comply with U.S. and international regulations, anti-money laundering (AML) laws, and know-your-customer (KYC) requirements, all customers verify their identity before sending money.
Identity verification helps protect you from fraud, identity theft, unauthorized transactions, and other illegal activity.
Sender
Required Information for Senders
To send money through MellaPay, the sender must provide accurate and valid information.
- Full Legal Name
- Date of Birth
- Residential Address
- City, State, ZIP Code
- Phone Number
- Email Address
- Country of Residence
- Driver's License
- State Identification Card
- Passport
- Permanent Resident Card (Green Card)
- Military Identification Card (where permitted)
Your ID must be:
- Current and unexpired
- Clearly displays your photograph
- Clearly displays your full legal name
- Clearly displays your date of birth
- Clearly displays the document number
- Readable and free from obstructions
This helps prevent:
- Identity theft
- Account takeover
- Fraudulent transactions
- Unauthorized account creation
United States Customers
Full Social Security Number (SSN), or the last four digits of your SSN, depending on verification requirements.
Non-U.S. Customers
Equivalent national identification number where applicable.
This information is used solely for:
- Identity verification
- Regulatory compliance
- Fraud prevention
- Anti-money laundering screening
- Financial security requirements
MellaPay does not sell or share customer personal information for marketing purposes.
Purpose
Reason for Sending Money
To comply with banking regulations and international remittance requirements, senders must select the purpose of each transfer.
Customers may be required to provide additional information for certain transactions.
Receiver
Required Information for Beneficiaries
To ensure funds are delivered accurately and securely, beneficiary information must be verified before money is transferred.
- Full Legal Name
- Phone Number
- Residential Address
- City
- Country
- Relationship to Sender
- National Identification Card
- Passport
- Driver's License
- Government-Issued Identification Card
The ID must be valid, unexpired, clearly display the beneficiary's photograph, and match the beneficiary information entered in the transaction.
Bank Transfers
- Bank Name
- Account Holder Name
- Account Number
- Branch Information (if required)
Mobile Wallet Transfers
- Mobile Wallet Provider
- Registered Mobile Number
- Wallet Holder Name
Protection
Security & Privacy Protection
MellaPay uses advanced security measures to protect your information at every step.
- All information provided is true and accurate.
- You are the lawful owner of the identification documents submitted.
- The transaction does not involve illegal activity.
- Funds being transferred are from legitimate sources.
- You agree to comply with all applicable laws and regulations.
MellaPay reserves the right to request additional documentation, suspend transactions, or deny services where necessary to comply with legal, regulatory, security, and fraud prevention requirements.
The MellaPay Commitment
We are committed to providing secure, reliable, transparent, and compliant money transfer services while protecting our customers, their families, and their financial information.
Connecting families and communities through safe, trusted, and secure financial services.